RFeye ecosystem
Peace of mind that your software will serve and protect you when it’s most needed.
CRFS is dedicated to providing dependable, high-performance hardware and software capabilities, which is why every CRFS product that you are procuring comes with 12 months of complimentary Software Support and Update Service (SSUS)—keeping your system up-to-date, secure, and performing at its best.
CRFS is constantly investing and updating its software as technology and threats advance, including capability, performance and security updates. Maintaining an active SSUS status across your CRFS deployments beyond the first 12 months ensures your system stays up to date, so you are always ready for the latest challenge.
SSUS is available in two tiers, letting you choose the support and capabilities that fit your needs.
With active SSUS on every Node in your deployment, you gain access to all software updates for both the Node and desktop software you are using.
Support included | No SSUS | SSUS Tier 1 | SSUS Tier 2 |
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Access to Support |
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Bug fixes |
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Node Firmware updates |
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Node Firmware monthly security updates |
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RFeye Site updates |
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RFeye DeepView updates |
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3D TDOA updates |
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Mission Manager updates |
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EMP API updates |
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GMP API updates |
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New, non-perpetual features |
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New capability updates (inc RFeye Site Signal Discovery) |
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TIER 2 CAPABILITY UPGRADE
If you have purchased the perpetual license for detectors, active Tier 2 SSUS will unlock our powerful RFeye Site Signal Discovery capability update: